Telemedicine is a real-time internet-based two-way online remote communication between the patient and the healthcare provider, using live video chat and digital medical peripherals.

In primary care, a patient seeks the doctor’s advice about non-emergency medical problems that don’t require the doctor to see the patient.

Telemedicine provides convenience to patients and paramedics to avoid a physical visit to the hospitals for getting medical advice or treatment. It reduces the time and cost to come into contact with a doctor or other paramedical staff.

Modern-day web-based applications have contributed a lot to bring doctors and patients close. It can help 24×7 even when the doctor’s office is closed. It is of great value in the follow-up of patients with chronic diseases such as diabetes, high cholesterol, high blood pressure, Allergies, Cold & Flu, Anxiety & Depression, Minor Injuries, ENT, and Skin Diseases. Such patients who have no immediate medical problem, but require help with dosage adjustments, lifestyle regimens, and prescription refills.

Telemedicine workflow

Telemedicine is practiced from some central place from where the distant practitioner delivers a service using a web-based application. In the recent past, specialized videoconferencing equipment was necessary, but Google’s WebRTC high definition video conferencing has made it easier to use a web browser for online real-time video communication without any equipment or installation.

Diagnostic peripherals, such as a digital stethoscope, ear-probe, ultrasound, or EKG monitors can be attached by a patient to show the health condition to a doctor.

Telemedicine systems have several features like real-time HD video chat, personal health records, and store-and-forward.

Use Cases

Online Emergency Doctors

Online Emergency Doctors facility eliminates the barriers of a physical location that keep many people away from accessing the best healthcare services.

Patients can connect with Online Emergency Doctors through web-based applications within minutes from the comforts of their homes.

Remote Patient Monitoring

Remote patient monitoring is another key feature of Telemedicine which helps to take care of the patient remotely by monitoring all vital signs every second and generating alerts if the patient’s condition goes beyond the defined normal threshold. It provides live video Chat, virtual examination tools, monitoring devices, such as weight scales, glucometers, and blood pressure monitors.

Second Medical OpinionA second opinion is always a good idea when your life or quality of life is at stake. Medical conditions sometimes occur that your primary care physician can’t treat and you may need a specialist.
Because of the exponential growth in medical knowledge and new treatments, it is difficult for anyone physician to be aware of all the latest information, resulting in patients and physicians seeking second opinions so better and more informed decisions could be made. Benefits of a second opinion include more knowledge, understanding of new treatment options, and reassurance that you are making the right choice.
Telemedicine Kiosks

Kiosks have become a part of Telemedicine enabling to have a live video chat with a doctor, equipped with virtual examination tools, show vital sign data and other health information to be transmitted from patients’ kiosks to doctors working remotely in their own offices and get real-time doctors’ advice, prescription and medicines.

Some of the companies like USMDDirect Inc. is offering Temperature Screening Kiosk with Artificial Intelligence-based Facial Recognition that matches an employee photo and shows the result of coronavirus symptoms survey result which had already been performed by an employee before coming to the workplace.

Personal Health Records

A patient can share the medical reports with the doctor by uploading them on the centralized Telemedicine System. Patients can come into contact with a doctor from anywhere anytime in the world just login to the Telemedicine Portal.

Benefits of telemedicine

Telemedicine requires no significant expenses other than a few things: a device with a web camera, and a secure telemedicine portal that connects the doctor and patient. The key benefits of the Telemedicine are:

  • Saves cost
  • No transportation time
  • No need to take time off of work
  • Eliminates child care issues
  • Access to specialists
  • Avoids contact in pandemic days
  • Lower waiting time for consultation
  • Availability of patient’s online medical record


Telemedicine increases patient engagement and satisfaction. Telemedicine produces improved health outcomes, which should be the primary goal of all health services.